THE MEDIATING ROLE OF ORGANIZATIONAL IDENTIFICATION IN THE EFFECT OF COMPULSORY CITIZENSHIP BEHAVIOR ON EMPLOYEE SILENCE: THE CASE OF TURKISH (KONYA PROVINCE) MANUFACTURING INDUSTRY
Yazarlar (2)
Abdullah Sami Ergül
Prof. Dr. Gökhan KERSE Kafkas Üniversitesi, Türkiye
Makale Türü Açık Erişim Özgün Makale (ESCI dergilerinde yayınlanan tam makale)
Dergi Adı EKONOMSKI VJESNIK
Dergi ISSN 0353-359X Dergi Bilgileri (2024)
Dergi Tarandığı Indeksler ESCI
Makale Dili Türkçe Basım Tarihi 06-2024
Cilt / Sayı / Sayfa 37 / 1 / 127–138 DOI 10.51680/ev.37.1.9
Makale Linki https://hrcak.srce.hr/ojs/index.php/ekonomski-vjesnik/article/view/28225/15965
UAK Araştırma Alanları
Örgütsel Davranış
Özet
Purpose This study discusses the concept of compulsory citizenship behavior (CCB) and identifies the relationships between CCB, organizational identification, and employee silence bearing in mind the Conservation of Resources Theory (COR). In other words, the study examines CCB’s effect on employee silence as well as whether organizational identification has a mediating role in this effect.Methodology Data were obtained by means of surveys from the employees of the manufacturing sector in a province in Turkey. Data were analyzed using the IBM SPSS, PROCESS Macro, and Amos package software in line with the purpose of the study.Results The findings show that CCB negatively affects organizational identification and positively affects employee silence. Furthermore, organizational identification was found to negatively affect employee silence. The findings regarding mediation indicate that organizational identification has a mediating role in CCB’s effect on employee silence.Conclusion As a result, it was determined that CCB would have negative consequences. The perception of CCB increased employee silence behavior both directly and indirectly (by reducing identification).
Anahtar Kelimeler
Compulsory citizenship behavior | organizational identification | employee silence | manufacturing sector