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The path from customer experience to customer citizenship: new adventure is a touristic railway journey   
Yazarlar
 Çağlar SAMSA Çağlar SAMSA
Kafkas Üniversitesi, Türkiye
Makale Türü Özgün Makale
Makale Alt Türü ESCI dergilerinde yayımlanan tam makale
Dergi Adı TQM JOURNAL
Dergi ISSN 1754-2731
Dergi Tarandığı Indeksler Emerging Sources Citation Index (ESCI), Scopus, Busines, Ergonomic Abstracts, INSPEC, ProQuest, Research Trends in Advanced Manufacturing, ReadCube Discover, Scopus, Technical Education and Training Abstracts, TOC Premier (EBSCO)s Source Alumni Edition/Complete/Government Edition/Corporate Plus/Elite/Premier, Cabell's Dictionary of Publishing Opportunities in Management and Marketing, DIALOG, Education Research Complete/Education Source, Emerald Management Reviews, ANVUR GEV13's List (Rank B), ANVUR ASN's List (Rank A), Association of Business Schools (ABS) Academic Journal Quality Guide, AERES (France), Australian Business Deans Council (ABDC) Quality Journal List, Australian Research Council (ERA Journal List), CNRS (France), NSD (Norway), Polish Scholarly Bibliography (PBN), The Publication Forum (Finland)
Makale Dili Türkçe
Basım Tarihi 01-2023
Cilt No 35
Sayı 7
Sayfalar 2092 / 2109
Doi Numarası 10.1108/TQM-07-2022-0238
Makale Linki https://www.emerald.com/insight/content/doi/10.1108/TQM-07-2022-0238/full/html